General Speed Tips
Your XFINITY Internet equipment (wireless gateway, modem or router) and connected devices (computer, laptop, smartphone, tablet, etc.) can all affect the Internet speed you experience.
The first step to optimizing your Internet speed is to know what your current download and upload speeds are when you're connected to your in-home network. You can do this by taking XFINITY's Speed Test; the results will be best when connected via Ethernet.
Next, you can check what speed plan is on your XFINITY account using My Account.
Then, confirm that your Internet equipment (wireless gateway, modem or router) is compatible with your speed by visiting MyDeviceInfo.
Once you've determined that your equipment is a good match for your speed plan, make sure your computer or laptop's hardware and software are able to support your speed. For more details, see our XFINITY Internet Minimum System Recommendations.
WiFi Speed Tips
In addition to your equipment's compatibility with your Internet speed and connected devices' capability to support that speed, be sure to set up your equipment and devices for success to get the most out of your wireless Internet connection. You'll want to do the following:
Make sure you've positioned your wireless gateway or router in the most ideal location within your home.
- Be in close proximity to your wireless gateway or router when connecting to WiFi.
- Verify you're connected to the right WiFi network, which is your private, in-home network.
- Confirm when it makes sense to connect wirelessly or use a wired connection, as some activities can be done quicker via Ethernet (e.g., online gaming and video streaming).
- Use newer generation devices (e.g., late model smartphones and tablets) when connecting over WiFi, as older devices will not be able to achieve the fastest-possible speeds.
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